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We Are Cleaning Company
In Edmonton

JAN-DAN CUSTODIAL specializes in providing top-tier janitorial services for a diverse range of facilities.

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Welcome to Jan-Dan Custodial Services

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Can you provide references from current clients?

Can you provide references from current clients?

Validate the cleaning company’s reputation by requesting references. Feedback from current clients offers insights into the company’s performance, reliability, and overall customer satisfaction. Finding the best commercial cleaning services involves more than just a simple search. Equip yourself with these essential questions to make informed decisions and secure a cleaning service that aligns with your […]

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Do you conduct background checks on your cleaning staff?

Security is paramount. Ensure the safety of your premises by confirming if the cleaning company performs background checks on their staff, providing peace of mind and trust in the personnel entering your space.

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What is the process for addressing and resolving service-related issues?

Clarify the procedure for addressing any concerns or issues with the cleaning services. A well-defined resolution process demonstrates the company’s commitment to customer satisfaction and continuous improvement.

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How do you handle emergency cleaning situations?

Unforeseen circumstances may arise; understanding the cleaning company’s protocol for emergency situations ensures a quick and efficient resolution, minimizing disruptions to your operations.

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What measures do you take for environmentally friendly cleaning practices?

In line with sustainability, inquire about the cleaning company’s commitment to eco-friendly practices. Knowing their approach to environmentally conscious cleaning ensures alignment with your values.

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Are any assurances of quality made before work commencing?

Prioritize excellence by researching the quality control systems of potential commercial cleaning services in Edmonton before making your hiring decision. Ensure that assurances of quality align with your standards for a reliable partnership.

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Can I see a copy of your Safety Certificate?

Elevate your confidence in your contractor’s capabilities by requesting proof of safety certifications like COR or SCOR. Certification indicates adherence to provincial health and safety standards, ensuring a secure work environment.

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Can I see a copy of your insurance policies (Commercial & WCB)?

Prioritize safety and protect your interests by verifying insurance coverage. Ensure your contractor holds both Commercial and Workers’ Compensation Board (WCB) insurance for liability and accident protection.

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How will the fees be invoiced?

Accurate costing based on your specifications ensures transparency and efficiency in your commercial cleaning services. Understanding the invoicing process is crucial for a seamless partnership.

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Which specific services will be provided and when?

Every contract is pivotal, and clarity is key. Specify your requirements and provide detailed instructions to ensure your expectations align with the services delivered.

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